Vissura Terms of Service

Vissura LLCLast updated: January 2025Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using the services provided by Vissura LLC ("Company," "we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Vissura LLC provides cloud-based software solutions and digital transformation services designed to modernize business operations and enhance productivity. Our comprehensive platform includes:

Core Platform Features

  • • Cloud-based application hosting and management
  • • Real-time data processing and analytics
  • • Automated workflow and business process tools
  • • Integration capabilities with third-party systems
  • • Mobile and web-based user interfaces

Professional Services

  • • Custom software development and deployment
  • • System integration and migration services
  • • Technical consulting and strategic planning
  • • Training and onboarding support
  • • Ongoing maintenance and optimization

Service Availability: Our platform operates on a subscription basis with 99.9% uptime SLA. Features and capabilities may vary by subscription tier and are subject to fair use policies.

3. User Responsibilities

As a user of our SaaS platform, you agree to maintain high standards of conduct and comply with all applicable policies:

Account Management

  • • Maintain accurate and current account information
  • • Protect login credentials and enable two-factor authentication
  • • Monitor account activity and report suspicious behavior
  • • Ensure authorized personnel have appropriate access levels
  • • Comply with subscription limits and usage quotas

Data and Content

  • • Ensure you have rights to all data uploaded to our platform
  • • Maintain backups of critical business data
  • • Comply with data protection and privacy regulations
  • • Avoid uploading malicious, illegal, or inappropriate content
  • • Respect intellectual property rights of third parties

Platform Usage

  • • Use services only for legitimate business purposes
  • • Avoid activities that could harm platform performance
  • • Report security vulnerabilities or system issues promptly
  • • Follow integration guidelines and API usage policies
  • • Maintain current software versions and security patches

4. Intellectual Property

All content, features, and functionality of our services are owned by Vissura LLC and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Limitation of Liability

IMPORTANT LEGAL NOTICE

Please read this section carefully as it limits our liability and affects your legal rights.

To the fullest extent permitted by applicable law, Vissura LLC's total liability for any claims arising from or related to our services shall not exceed the amount paid by you for our services in the twelve (12) months preceding the claim.

Excluded Damages

We shall not be liable for:

  • • Indirect, incidental, special, or consequential damages
  • • Loss of profits, revenue, data, or business opportunities
  • • Service interruptions due to third-party providers
  • • Data loss resulting from user error or system failures
  • • Damages arising from unauthorized access to your account

Service Level Agreement

While we strive for 99.9% uptime, our liability for service availability issues is limited to service credits as outlined in our SLA documentation. We do not guarantee uninterrupted service and are not liable for downtime due to maintenance, updates, or circumstances beyond our control.

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

7. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use our services will cease immediately, and we may delete your account and associated data.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Vissura LLC is incorporated, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes by posting the updated terms on our website and updating the "Last updated" date.

10. Contact Information

If you have any questions about these Terms of Service, please contact Vissura LLC:

Vissura LLC

Address: 4160 E 2nd St, Casper, Wyoming 82609 USA